Refund policy

At RangeenBasta, customer satisfaction is our priority. Please read our return and exchange policy carefully before placing an order.

Exchange Policy

* Products can be exchanged within 7 days of delivery.
* Item must be unused, undamaged, and in original packaging.
* Exchange is only applicable for damaged, defective, or incorrect items received.

Return Policy

* Returns are accepted only if the wrong or damaged product is delivered.
* Customers must provide parcel opening video/photos as proof within 24 hours of receiving the order.
* Refunds will be processed after product inspection.

Non-Returnable Items

* Used products
* Products damaged by customer misuse
* Items without original packaging or tags

Delivery Charges

* Delivery charges are non-refundable.
* In case of exchange due to customer preference, courier charges may apply.

 Order Cancellation

* Orders can be cancelled before dispatch.
* Once shipped, orders cannot be cancelled.

Contact Us

For any complaints or exchange requests, contact us through our official WhatsApp, Instagram, or email.